Reduce the chance of disruption.
Identify improvements that reduce the likelihood of an incident, such as protecting administrator accounts, maintaining equipment, and correcting known configuration weaknesses.
Practical planning for small businesses
Keep your business moving when technology stops.
Reduce the chance. Limit the damage. Plan the recovery. Ten560 helps small businesses identify preventive improvements, prepare ways to limit disruption, and document how to restore critical services. Backups are one piece of the plan.
Three parts of a practical recovery strategy
Reduce the chance. Limit the damage. Plan the recovery.
Limit the impact when it happens.
Prepare alternate communications, backup connectivity, and temporary business processes. These measures help contain the disruption and keep essential work moving.
Restore normal operations.
Document how to restore data and services, validate access and information, and reconcile work completed during the interruption.
A second internet connection does not prevent the primary connection from failing; it limits the business impact. A backup can limit permanent data loss and provide a way to recover. Some measures support more than one part of the strategy.
Planning packages identify preventive improvements and document mitigation and recovery steps for the agreed services. Security assessments, implementation, and live recovery testing are separately scoped.
Choose your starting point
Focused plans. Clear deliverables.
Start with a free 30-minute introductory call to discuss your needs and confirm the right scope before booking.
One straightforward service
Single-Service Recovery Planning
$250 one-time
Build a practical recovery plan for one service, such as a straightforward CRM or scheduling application.
- Short questionnaire before the session
- One 60-minute guided planning session
- One realistic disruption scenario
- Preventive improvement opportunities, recovery priorities, data protection gaps, temporary workarounds, and key contacts
- A completed recovery worksheet and a reusable template for other services
- One round of factual corrections
A broader view of recovery
Small Business Recovery Workshop
$500 one-time
Create an initial recovery planning outline for up to three straightforward services. Up to five may fit when closely related and supported by complete pre-work, or focus on one complex platform such as Microsoft 365 with agreed workloads.
- Short questionnaire before the workshop
- One 90-minute guided planning session
- Preventive improvement opportunities, service priorities, and recovery dependencies
- Data recovery options, temporary processes, responsibilities, and contacts
- A discussion-based scenario walkthrough, recorded assumptions, and prioritized action list
- Completed planning worksheets, a reusable template, and one round of factual corrections
Both packages are structured planning engagements based on information you provide. Live restore testing, system configuration, backup implementation, extensive custom research, and detailed technical runbooks are separately scoped. We confirm the services and workloads covered before you book.
Plan for the work, as well as the data
What happens on the first day of an outage?
Your team cannot sign in
Identify how authorized people will reach recovery instructions, contact vendors, and communicate while normal accounts are unavailable.
Your CRM is unavailable
Determine what customer information you need outside the service, how work continues temporarily, and how changes will be reconciled afterward.
A critical application stops
Set recovery priorities, identify usable data recovery options, and document how essential activities continue during the interruption.
A useful plan answers real questions
Know what to recover, who acts, and what comes first.
Together we document your target recovery time, acceptable data loss, available backups or exports, access dependencies, and temporary working processes. These are planning targets; actual recovery capability requires validation.
Alternate services are considered where practical. Moving to another provider may require preparation, data conversion, and additional work.
How it works
- Discuss your needs. A free 30-minute introductory call confirms fit and scope.
- Prepare. Complete a short questionnaire about the services in scope.
- Work through the disruption. Identify recovery steps, dependencies, and gaps together.
- Receive your plan. Get completed worksheets and prioritized next steps. Delivery timing is agreed before booking.
Illustrative planning worksheet
Example: your scheduling service is unavailable.
This fictional example shows the structure of a planning deliverable. It does not represent a verified recovery capability.
- Business impact: staff cannot see today’s appointments or customer contacts.
- Prevention: review account protection and known service dependencies.
- Mitigation: prepare a securely stored appointment list and an authorized temporary booking process.
- Recovery: restore service access, check appointment data, and reconcile bookings recorded during the interruption.
- Assumptions to verify: whether exports include the required fields, who can access them, and whether a restore is supported.
- Next action: assign an owner to test the export and walk through the temporary process.
The planning session identifies options and gaps. Technical verification, implementation, and live recovery testing are separate work.
Need technical verification or implementation?
Turn assumptions into evidence.
Technical backup and recovery reviews start at $1,499, with final scope confirmed before booking. Reviews include evidence-based assessment, agreed sample recovery testing, and prioritized findings. Backup configuration, remediation, and additional recovery exercises are quoted separately.
Explore Backup Assessment & Recovery Testing →Start with the free DR readiness check →Start with one critical service
What would your business do if it stopped tomorrow?
Request a free 30-minute introductory call to discuss your needs and see how Ten560 can help.
Changing who manages your IT?
Get help preparing the current provider’s exit and evaluating your next MSP or internal IT hire.
Explore Technology Transition Services →